Deep Dive: Customer Success Group’s Spring ‘21 Release
Kayla Franklin, Product Marketing Director, Salesforce
Chris Banks, Technical Account Manager, Salesforce
Keren Corley, Sr. Manager, Salesforce
Remi Schuman, Product Manager, Salesforce
Spring ‘21 Release continues to build on the Customer Success Group’s promise to get you from vision to value, fast.
This release is bringing some exciting enhancements and reimagined offerings - all designed to help you get more out of your Salesforce investment.
We’ll kick everything off with Release tips, tricks, and best practices from Technical Account Manager, Chris Banks. We’ll then turn our attention to new and updated tools, resources, and expert services, such as:
- Newly reimagined and simplified Success Plans to help you harness all the power of Salesforce from the moment you get started, and throughout your entire journey
- New Assurance Services offerings that help ensure customer success by providing guidance at every step of their implementation
- Enhanced Self-guided tools for the self-starters
- Plus many more more tools, resources, and services designed just for you!
Join us to hear about all these amazing updates, plus expert guidance and resources that will help you manage the many product changes coming from across Salesforce during this amazing release.