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Designing the Customer 360 Experience


Alana Cutler, Senior Product Manager, Customer 360 Audiences | Salesforce

Brittany Quinlan, Associate Product Marketing Manager | Salesforce

Michael Andrew, VP, Data Science | Salesforce

Today, 84% of customers say that being treated like a person, not a number, is very important to winning their business. In this world of the all-digital customer, marketers must go beyond the basics to make sure every moment is connected, relevant, and human.

In this session, you'll learn how Salesforce uses Customer 360 Audiences to unify, humanize, and optimize their customer connections using data and personalization.

Tune in LIVE for a chance to win a pair of AirPods Pro!


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