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How to Empower IT to Deliver Modern Employee Experiences

Featured Speakers:

Anoop Anthore, Dir. Product Management, Tanium
Jill Tucker, VP Biz Tech, Employee Experience, Salesforce
Whitney Blaine, Senior Product Marketing Manager, Salesforce


The future of work is here, and while it’s created more flexibility than we’ve ever known, today’s all digital, work-from-anywhere world also creates new technology challenges for distributed organizations. Today, IT professionals face incredible strain with more complex workloads and an increasing amount of requests from employees caused, in part, by this massive shift to a distributed workforce. IT agents sit at the center of this opportunity, to provide modern employee experiences, resolving incidents faster while enhancing overall productivity.

Work.com Employee Experience is a seamless, integrated, and intelligent suite of solutions to help organizations reimagine the employee experience for today’s work-from-anywhere world. We will hear how Salesforce Business Technology Vice President Jill Tucker, transformed her back office with our newest products, Employee Concierge and IT Service Center, serving as Salesforce’s “Customer 0.” And we’ll show you how you can improve overall employee experience at your organization.

Join us to learn how Work.com Employee Experience solutions can:

  • Increase employee productivity with two-way visibility into employee tickets and agent response times
  • Proactively manage endpoints, resolving incidents even before they’re created with real-time visibility into asset health powered by Tanium’s best-in-class endpoint management technology
  • Scale employee service with proven technologies, leveraging Service Cloud’s case management technology, AI-powered recommendations, out-of-the-box automated workflows, and more

 

Access the webinar now.

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