4 Secrets to Digital Customer Service Success
Adelle Resor, Regional Vice President of Sales, Salesforce
Nausheen Najib, Product Marketing Manager, Salesforce
Chris Gilmore, Distinguished Solution Engineer, Salesforce
Today, it’s not just about providing a variety of ways to interact with your business, but ensuring that when customers meet your business on these channels, you know who they are, and have the context needed to provide the right answers the first time around.
Join us as we unpack the 4 secrets to deliver a connected, end-to-end digital customer journey. Increase customer satisfaction across all digital touch-points when you follow these 4 tips.