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How Novartis Reached Twice as Many Patients, Twice as Fast with Salesforce

Featured Speakers:

Ernesto Anciano, Patient Experience and Platform Head, Novartis
Nimita Limaye, Research VP, Life Sciences R&D Strategy and Technology, IDC
Beth Tobias, Director, Industry Go To Market, Salesforce

Novartis was seeking a solution to enable deeper and accelerated patient engagement with a strategic objective of reaching twice as many patients, twice as fast. They were challenged by their end-of-cycle legacy systems that required significant customization and lacked modern architecture and capabilities. Hear from IDC and Novartis as they share how they were able to use Health Cloud to:

  • Reduce patient enrollment time by 27%

  • Set up new care plans 3x faster

  • Save 87% on operational costs


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