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Inside the Innovation: Reimagine Digital for an Omni-Channel Future


  • Pankaj Trivedi, Sr. Director & Salesforce Commerce Cloud Tech Lead
  • Tyler Lunceford, Product Marketing Manager, Salesforce

Inside the Innovation is a first-hand look at how Salesforce and our best-in-class implementation partners guide businesses along their transformations to reimagine relationships and revenue around the digital-first customer. In this episode, learn how Publicis Sapient helped GameStop, the world's largest video game retailer, adapt to the digital-first gamer by building a seamless, omni-channel customer experience.


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