Automating Feedback and Transforming Customer Experiences
Hillary Scott, Senior Product Marketing Manager, Salesforce
Join us for a conversation highlighting how to automate collecting feedback across customer journeys, and analyze that information to help drive improved customer experiences. In this session, we will dive into how to collect feedback, analyze the feedback to find trends and opportunity, and how to action feedback to ensure you improve experiences by making your customers feel heard and understood. We look forward to seeing you there!