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How FILA Reduces Holiday Shopping Friction

Featured Speakers:

Dawn Trenson,Vice President of eCommerce, FILA
Ryan Rodriguez, Senior Account Manager, Digital Customer Experience, Capgemini
Caila Schwartz, Industry Insights Senior Manager, Salesforce


The holidays are the most wonderful time of the year... but also the busiest, especially for retailers. How do you prepare for the spike in site traffic and customer service cases? How do you streamline the purchase and post-purchase experience? Learn how FILA in partnership with Capgemini delivers frictionless omnichannel experiences, building lasting loyalty long after the presents are unwrapped.

 

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