Enabling Your Employees and Customers with Salesforce Service Cloud and SAP ERP
Gerald Schlechter, CTO, enosix
Ann Largent, Solutions Engineer, enosix
Jay Blair, Regional Vice President, Salesforce
Salesforce Service Cloud and Field Service are powerful tools for companies who want to enable their mobile and customer service employees or offer self-service for their customers. But with SAP ERP as your backend system, how do you ensure that your customers and employees are able to see all the data they need and interact in real-time to adjust schedules, order parts, or process returns? We'll show you how to connect all the pieces with enosix.