Embracing Digital Transformation to Capitalize on 5G & Beyond
Mallik Rao, CTIO, Telefonica Germany
Dan Ford, SVP and General Manager, Communications & Media Industry, Salesforce
Brad Pruner, Senior Director, Digital Transformation, Communications Industry, Salesforce
Kelcy Joynt, Sr. Product Marketing Manager, Communications Cloud, Salesforce
Meredith Alexander, Sr. Marketing Manager, Communications Industry, Salesforce
CSPs are evolving from connectivity providers into purveyors of connected experiences enabled by 5G. Along the way they’re going digital to simplify and unify the customer experience, accelerate time to market, and create a more agile organization.
Watch this webinar to hear how Mallik Rao, CTIO of Telefonica Germany, is simplifying the company's IT landscape by leaning into digital to accelerate time to market, improve the customer experience, and reduce cost to serve by 50%
You’ll also hear from Brad Pruner, Sr. Director Communications & Media at Salesforce on top trends CSPs are facing as they focus on creating frictionless customer experiences and growing new revenue streams.
This session covers:
- Strategies CSPs are taking to maximize their 5G investments & improve customer experiences through digital transformation
- Demo of how Communications Cloud enables CSPs to innovate faster & grow revenue with purpose-built Communications capabilities
- How to get started with a flexible, scalable platform