Gathering Feedback through Mobile Devices
Hillary Scott, Senior Product Marketing Manager, Salesforce
Join us for a conversation on how to gather feedback and improve customer experiences through mobile devices! Customers are on the go, and you want to increase survey response metrics by surveying customers through their preferred channel. Our latest Winter ’22 release includes new messaging integration into Service Cloud, allowing surveys to be sent with SMS, Facebook and WhatsApp, making it easier than ever to meet your customers where they are. We look forward to seeing you there!