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How Service Leaders Can Become More Resilient without Sacrificing Customer Experiences

Featured Speakers:

Max Ball, Principal Analyst, Forrester
Boji Tony, General Manager, Global Customer Success (GCS), Intel Corporation
Rekha Srivatsan, VP Service Cloud Product Marketing, Salesforce

The world is changing. Macroeconomic conditions have disrupted business as usual. Every department in every industry is being asked to do more with less, including customer service. Join Rekha Srivatsan, VP of Service Cloud Product Marketing and guest speaker Max Ball, Principal Analyst at Forrester, to learn how service leaders become more efficient and resilient and scale experiences their customers love with Service Cloud.


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