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4 Ways to Maximize Productivity with Service Cloud and Slack

Featured Speakers:

Ciara Conlon, Director GS Strategy & Operations, VMware
Waclaw Bukowski, Product Line Manager, VMware
Laura Martinez, Senior Solutions Marketing Manager, Slack
Allegra Margolis Heath, Senior Director Product Marketing, Salesforce

Customer service is at the heart of your customer experience. And while service organizations have seen elevated importance in recent years, it is difficult to keep up with evolving customer expectations and rising costs.

In this webinar, we’ll share highlights from the 5th edition of the State of Service Report, hear customer best practices from VMware, see a demo and share the cost-savings impact of using Salesforce Service Cloud and Slack.

You’ll learn how to:

  • Save costs as you scale support
  • Maximize agent productivity by automating routine tasks (with a demo!)
  • Retain valued service professionals in a challenging labor market
  • Solve cases faster with personalized, real-time support

 

Access the webinar now.

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