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Transforming the Service Center in Consumer Goods

Featured Speakers:

Cody Stanton, Digital Product Manager, Casper
Alycia Rivas, Industry Solutions and Strategy Director, Salesforce
McKee Hornor, Associate Product Marketing Manager, Salesforce

Service centers in consumer goods have long been considered just cost centers for the business. That’s due in large part to disconnected channels, backlogged cases and disparate data. However, with our consumer goods solutions your service center can actually drive incremental sales while increasing customer satisfaction. Join us to discover how Salesforce can transform your service center into a revenue driver with AI-powered omni-channel CRM.

 

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