Customers are transacting more and more in a self-service capacity. Launching self-service across all channels is the quickest way for businesses to drive profitable growth. Self-service is optimal for Subscription business models as recurring revenue models create an influx of transaction types that customers can easily manage on their own like add-on, upgrade, amend, renew, swap, and more.

It’s critical that you design a cohesive customer experience when launching self-service subscriptions. Do not launch a self-service channel that's competitive with or disconnected from you direct sales channels. The channels need to share data and compliment each other; not compete for be in conflict.

Join us to learn how Salesforce Subscription Management helps businesses

• Quickly launch new products to market
• Drive profitable growth by letting customers manage the full subscription journey on their own, and
• Design an integrated sales strategy across self-service and direct sales channels