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Unified Data: How Windstream Optimizes Field Service Customer Experience with Unified Data and Trusted AI

Featured Speakers:

Matt McLaren, Vice President, Information Technology, Windstream
Jason Carter, Head of Delivery, Nespon Solutions
Natasha Janic, Senior Product Marketing Manager, Salesforce

Hear how Windstream, an established US service provider with a massive and highly distributed field and service organization, optimized their service and field service processes.

In this webinar you’ll learn how Windstream partnered with Salesforce and Nespon Solutions to:
  • Consolidate legacy systems into common framework
  • Improve customer experience by eliminating disparate systems, while driving down operational costs
  • Leverage the Salesforce platform to enable rapid time to market and innovation

 

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