Analysys Mason Profile: Salesforce Customer Engagement

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Learn how Salesforce is transforming the Customer Experience in Telecom

The Salesforce Platform and community is focused on success. Analysys Mason rleased a company profile to see how Salesforce is making an impact on Communications Service Providers (CSPs) customer engagement. This report will detail Salesforce's solutions for Telecom including:

Customer engagement in an omni-channel manner
Agile and Flexible system architecture
Reducing operational costs and ease of upgrades
Personalizing every interaction
Intelligence, AI, and Machine Learning

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Learn how Salesforce is transforming the Customer Experience in Telecom

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Americas

Europe, Middle East, and Africa

Asia Pacific