Salesforce

Connected Shopper Report

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The Rise of the Connected City

Elevate the shopper experience


Get insights into shopper behavior based on research of over 2,000 U.S. consumers. Increasingly, cloud, social, mobile, Internet of Things (IoT), and artificial intelligence (AI) are empowering customers to research and shop in new ways. The next generation of shoppers expects even smarter retail experiences. Download now to learn how:

  • Shoppers are forgoing the linear purchase path
  • Retailers are falling behind in the race to meet customer expectations
  • Connected employees are key to keeping shoppers happy

 

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Elevate the shopper experience

Get insights into shopper behavior based on research of over 2,000 U.S. consumers. Increasingly, cloud, social, mobile, Internet of Things (IoT), and artificial intelligence (AI) are empowering customers to research and shop in new ways. The next generation of shoppers expects even smarter retail experiences. Download now to learn how:

  • Shoppers are forgoing the linear purchase path
  • Retailers are falling behind in the race to meet customer expectations/li>
  • Connected employees are key to keeping shoppers happy
 
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