Dreamforce: Driving Digital Transformation with AI in Insurance Roundtable

Dreamforce: Driving Digital Transformation with AI in
Insurance Roundtable

Event Sponsor: IBM/Bluewolf

WHEN:
Wednesday, November 8, 2017
3:30pm - 4:45pm PST

WHERE:
InterContinental
4th floor in Nob Hill
888 Howard Street
San Francisco, CA 94103

Changing customer expectations, regulation, and the rise of fintech disruptors are creating massive shifts in the market. Leading insurers are seeking new ways to create differentiated, convenient experiences that retain customers and drive growth. Artificial intelligence (AI) is a game-changing technology that can deliver new levels of agent productivity, intelligent chatbot-powered service that can improve call deflection, personalized policyholder experience that detect life events, discover client needs, and deliver relevant messages. In an era of changing customer preferences, now is the time for insurers to compete using intelligence-driven strategies to power customer journeys, self-service communities, and compliance processes.

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