Dreamforce: Any Channel Retail Roundtable
 

Event Sponsor: PwC

WHEN:
Tuesday, November 7, 2017
11am - 12:15pm PST

WHERE:
InterContinental
4th floor in Nob Hill
888 Howard Street
San Francisco, CA 94103

Data Driven Marketing and Personalization in an Omni-Channel World

Customers want an exceptional experience that is seamless, regardless of how they engage online or in-store. Empowered more than ever via mobile and other devices, Shoppers want easy access to products, information, superior service and seamless transactions whether it be purchases or returns. How Retailers respond to this will dictate their sustainability in this Shopper-Empowered, Omni-Channel world.

Leveraging the Salesforce Platform, Retailers can now personalize each message, product offering and customer experience regardless of online or in-store engagement.

In this session we will discuss the power of Salesforce DMP, Marketing Cloud, Service Cloud and how together, they deliver an exceptional customer experience.

AGENDA:
10:50 - 11:00 Check In
11:00 - 12:10 Interactive Discussion
12:10 - 12:15 Thank You

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