Provide crisis support to customers and employees.

In challenging times, customers have urgent questions, and your teams need additional guidance. We want to help you meet the increasing needs of your customers and employees with our new Salesforce Care Solution for Employee and Customer Support, free for 90 days.
Our pre-configured solution helps you quickly:
Launch self-service help centers with built-in FAQs and case management
Launch a crisis communications page to keep customers and suppliers informed
Give agents one, omni-channel workspace for handling cases
Update and alert employees and customers with SMS notifications
Provide support with AI-powered bots across Chat, SMS, Facebook Messenger, and WhatsApp*
Deliver digital learning to skillup your employees at home with myTrailhead
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*If you’re an existing Salesforce customer this offering is available as a separate org. Capabilities mentioned above cannot be integrated into existing orgs. Offer available for a limited time and subject to change. Some services may be unavailable depending on your region. Certain services include restrictions on types of data that may be submitted; refer to the applicable Service's Trust & Compliance Documentation for details. Additional restrictions apply.