Personalize Patient Relationships and Connect Care Journeys with CRM
Wednesday, February 13
11:30 a.m.–12:30 p.m.
Orange County Convention Center, Room 208C
Join Ashwini Zenooz, MD, Salesforce SVP & GM of Healthcare and Life Sciences, Harlan Krumholz, MD, Cardiologist & Researcher from Yale University and Jim Lacey, PhD, MPH, Director, Division of Health Analytics from City of Hope for a discussion on how to transform patient engagement into consumer grade experiences by leveraging insights and preferences to bring people, processes, and clinical and administrative data together.