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Deliver personalized customer engagement at scale, with marketing software built on the world’s #1 CRM.

 

Know your customers.

  • Gain a unified view of your customer by connecting their data across every channel and device
  • Reach new audiences with first-, second-, and third-party data

Personalize their experience.

  • Pair customer data with AI to deliver personalized, connected experiences
  • Listen, interpret, and respond to customer intent

Engage across the entire journey.

  • Create two-way, real-time engagement from awareness to advocacy
  • Anticipate and deliver the next best action for every customer
  • Engage customers across the entire journey by connecting marketing, commerce, sales, service, and more

Analyze your impact.

  • Get deep insights across all channels and devices with AI and Google Analytics 360
  • Act on those insights with data-driven, personalized experiences across every stage of your customers’ relationship with your brand
 

Here’s why companies are using Marketing Cloud.

 
 

80%

increase in data sources used by marketing organizations from 2021 to 2023*

 

#1

where marketers rank improving use of tools and technologies as a priority and a challenge*

 

72%

of high-performing marketers are able to analyze marketing performance in real-time*

 

73%

of customers expect companies to understand their unique needs and expectations*

Join the Salesforce Marketing Cloud users that are delivering next-level customer experiences.

 

Salesforce helps us deliver the right event to the right fan at the right moment.”

Kat Frederick, CMO | Ticketmaster
 

Ready to see how Marketing Cloud can bring customers and your brand closer together?

Watch the Marketing Cloud Demo, and reach out to an expert: 1-800-360-1154

 
* "State of Marketing," Salesforce Research, November 2022.
** "State of the Connected Customer," Salesforce Research, May 2022.