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Deliver personalized customer engagement at scale, with marketing software built on the world’s #1 CRM.


Know your customers.

  • Gain a unified view of your customer by connecting their data across every channel and device
  • Reach new audiences with first-, second-, and third-party data

Personalize their experience.

  • Pair customer data with AI to deliver personalized, connected experiences
  • Listen, interpret, and respond to customer intent

Engage across the entire journey.

  • Create two-way, real-time engagement from awareness to advocacy
  • Anticipate and deliver the next best action for every customer
  • Engage customers across the entire journey by connecting marketing, commerce, sales, service, and more

Analyze your impact.

  • Get deep insights across all channels and devices with AI and Google Analytics 360
  • Act on those insights with data-driven, personalized experiences across every stage of your customers’ relationship with your brand

Here’s why companies are using Marketing Cloud.



increase in data sources used by marketing organizations from 2021 to 2023*



where marketers rank improving use of tools and technologies as a priority and a challenge*



of high-performing marketers are able to analyze marketing performance in real-time*



of customers expect companies to understand their unique needs and expectations*

Join the Salesforce Marketing Cloud users that are delivering next-level customer experiences.


Salesforce helps us deliver the right event to the right fan at the right moment.”

Kat Frederick, CMO | Ticketmaster

Ready to see how Marketing Cloud can bring customers and your brand closer together?

Watch the Marketing Cloud Demo, and reach out to an expert: 1-800-360-1154

* "State of Marketing," Salesforce Research, November 2022.
** "State of the Connected Customer," Salesforce Research, May 2022.