2017 Gartner Magic Quadrant for Field
Service Management

2017 Gartner Field Service Management Magic Quadrant
See how Salesforce is challenging the field service market with growth and product innovation.

This year Gartner recognized Salesforce as as a Challenger in the Magic Quadrant. We believe it’s due to Field Service Lightning, built on the Salesforce Platform.

Field Service Lightning includes our innovative use of Einstein Analytics to actually enable mobile workers to determine part numbers by recognizing a picture from a technician.

But that’s just the beginning. This is one of the most exciting early entries into the field service management market, and we’re looking forward to keeping up the momentum for all our customers.

Sign up once to access hundreds of resources.
Sign up once to access hundreds of resources.
SSign up once to access hundreds of resources.
Please complete all fields.
Please complete all fields.
Please complete all fields.
Demo Intro
  • *
    Enter your first name
  • *
    Enter your last name
  • *
    Enter your title
  • *
    Enter a valid email address
  • *
    Enter a valid phone number
  • *
    Enter your company name
  • *
    Select the number of employees
  • *
    Select your country
  • *
    Select your state/province
  •     Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at a later time.
  •  I agree to the Privacy Statement. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement.   By registering, you confirm that you agree to the storing and processing of your personal data by Salesforce as described in the Privacy Statement. By registering I confirm that I have read and agree to the Privacy Statement.

Gartner Magic Quadrant for Field Service Management, Jim Robinson, Michael Maoz, Jason Wong, 27 September 2017

Gartner Peer Insights constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

* By submitting this form, you are confirming you have read and agree to our Terms and Privacy Statement.
TRUSTe