Today’s patients and members want faster, more responsive service across every channel and on any device — and they want it now. See how two visionary healthcare companies are revolutionizing their customer experience in today’s highly connected world.
Download this e-book to learn how:
- CareFirst drove higher customer satisfaction by personalizing every interaction with members
- American Addiction Centers reduced support costs and solved customer issues faster by focusing on tools that resolve contact-center issues
- You can transform your service and care on any channel, with Salesforce