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Healthcare companies revolutionizing customer service

Today’s patients and members want faster, more responsive service across every channel and on any device — and they want it now. See how two visionary healthcare companies are revolutionizing their customer experience in today’s highly connected world.

Download this e-book to learn how:

  • CareFirst drove higher customer satisfaction by personalizing every interaction with members
  • American Addiction Centers reduced support costs and solved customer issues faster by focusing on tools that resolve contact-center issues
  • You can transform your service and care on any channel, with Salesforce
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