Today your customers are mobile, and they expect you to be there with them. With Service Cloud Messaging you can provide personalized conversational service to your customers wherever they are and on the messaging apps of their choice. With Messaging you can:

  • Increase ROI and customer satisfaction with conversational messaging
  • Drive efficiency within your service organization using a low-cost channel that your customers already use every day
  • Empower agents with the tools and intelligence they need to provide a smarter, more personalized customer service experience
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