Every day, people send more than 80 billion text messages, and now they want to have the same convenient, personalized conversation with your company. Welcome to the age of conversational service.

Our LiveMessage e-book shows you how to:

  • Unlock the messaging channel for your customer service center with LiveMessage• Move from transactions to conversations with the power of mobile, two-way messaging
  • Use service bots for data gathering and simple FAQs, allowing agents to focus on more complex issues
  • Reduce call volume, operational costs, and boost customer satisfaction

Discover how you can enable your service agents to work more efficiently, and your customers to become happier, more loyal ambassadors for your brand — all using the messaging apps of their choice.

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