85% of customer interactions will involve artificial intelligence by 2020. And with the newest release, Salesforce is putting the power of AI into your hands with chatbots.
Bots are the future of customer service. No longer will your support team have to handle simple, repetitive tasks that can be handled more quickly and accurately by leveraging the latest technology innovations. With chatbots, you can achieve greater operational efficiency, deliver faster resolution to your customers, and free your team to focus on more complex, higher value areas.
Join us for a special hands-on training at the Salesforce Chatbot Campfire in New York on Thursday, September 6. At this no-cost workshop, you will design a basic framework for a bot, set up LiveAgent chat in a Salesforce test environment, and use point-and-click configuration to deploy said bot. Additionally, our partner Neuraflash will showcase some basic prebuilt bots to help you get started.
This is a great chance to experience the latest and greatest with Salesforce, meet Salesforce experts, and network with other service leaders.
The Service Campfire is a hands-on session that requires bringing your own laptop (no tablets). Please also remember to bring your power supply.
Salesforce Office NY (6th Floor, 685 3rd Ave, New York, NY 10017)
Date & Time:
September 6, 2018
1:00 p.m. to 5:00 p.m. (Refreshments and will be provided, and the Campfire will be followed by a networking happy hour)
This special event will fill up fast, so register now. See you there!