Salesforce

Service Experience Academy comes to Cleveland, September 18.

Questions? Call us at 1-800-667-6389.


Service Experience Academy Cleveland

Get 5 hours of hands-on Service Cloud learning, 100% free.


Find out how easy it is to deliver world-class service with the world’s #1 customer service platform. We’re hosting a free hands-on Service Experience Academy.

Join us in Cleveland on Monday, September 18, 2017, from 9:00 a.m. to 4:30 p.m. (followed by an optional happy hour).

Location: Rock and Roll Hall of Fame, 1100 E 9th Street, Cleveland OH, 44114

Salesforce experts will walk you through the process of turning on Service Cloud step by step. You’ll learn how to use the individual service modules to engage your agents and create a more personalized customer experience.

Learn best practices for:

  • Console page layout construction
  • Adding new components
  • Creating shareable knowledge articles and macros
  • Setting up Email-to-Case.

These events fill up fast, so register now. It’s a terrific opportunity to learn more about Service Cloud, meet Salesforce experts, and network with other service leaders.

Sponsored by our partners Coveo and Five9

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