Salesforce experts will walk you through the process of turning on Service Cloud step by step. You’ll learn how to use the individual service modules to engage your agents and create a more personalized customer experience.
Learn best practices for:
Console page layout construction
Adding new components
Creating shareable knowledge articles and macros
Setting up Email-to-Case.
These events fill up fast, so register now. It’s a terrific opportunity to learn more about Service Cloud, meet Salesforce experts, and network with other service leaders.