Support customer calls with intelligence from anywhere.
Elevate your voice channel with Service Cloud Voice.
Today’s customers expect nothing less than a personalized and efficient service experience. Fortunately, giving them top-notch service is easier than ever, now that you can give your service agents complete visibility across all of your service channels. With Service Cloud Voice your agents can:
See your customer data from all channels
Focus on the customer with real-time call transcription
Take calls within a single platform, to avoid switching between screens
Watch this short demo video to see how you can boost agent productivity from their homes, the office, and beyond.