Salesforce gives you the most powerful tools to maximize the impact of your marketing campaigns from concept to closed sale and beyond. And now, we’re making it even easier for you to get the training you need — across the entire Salesforce portfolio — by offering Marketing Cloud training directly through Salesforce University.
Email 101: Getting Started
Are you new to the Marketing Cloud Email Application or need a refresher? During this course you’ll find out everything you need to know about sending your first email.
Email 102: Data Extensions
Are you storing your marketing data within the Marketing Cloud? This course introduces you to the flexibility of storing data within the Marketing Cloud through the use of Data Extensions.
Email 103: Segmentation
This course will help you discover how you can use the Marketing Cloud to send targeted emails based on the data you are storing and collecting on your email subscribers via the Marketing Cloud List or Data Extensions data methods.
Email 104: Email Automation
Are you ready to execute marketing automation on an immediate or scheduled basis. This course will help you discover how you can use the Marketing Cloud to automate the sending of emails via automation tools.
Mobile 101: Getting Started
You need to go everywhere your customers go and this session will give you practical, hands-on insights into growing campaigns using MobileConnect and MobilePush. From best practices to step-by-step instruction, we’ll ensure you walk way with solutions and tactics you can implement immediately to start interacting with your on-the-go customers.
Radian6 101: Getting Started
This course is designed to give you the knowledge to start using Radian6 to retrieve relevant conversations that you can turn into actionable insight for any campaign, sale or service opportunity. We will take a look at how to set up searches and how they can be projected to identify volume, trends, influence and so much more! We will explore the Analysis Dashboard widgets and learn how you can analyze results, create reports, and track the buzz around campaigns.
Radian6 + Buddy Media Social Studio 101: Getting Started
Social Media spending is continuing to increase and you’ll need one place to organize your social teams, plan and publish your content, and engage with your customers. This course will help you discover how to organize teams and collaborate via workspaces, plan and build your brand’s content calendar, measure content performance and gain insights across the team and interact directly with advocates, customers and detractors via post-level actions on your social accounts.
Predictive Intelligence & Guided Selling: Getting Started
This course offers employees the ability to understand how our clients can leverage technology to deliver personalized experiences. This course allows you to learn how to gather real-time data around customer preferences, lifestyles, and purchase habits, and then use that information to connect with customers immediately.
CloudPages 101: Getting Started
CloudPages makes it easy to create and publish content across web and mobile apps. This coursewill help you maintain brand consistency via a streamlined content creation process. Leverage our drag-and-drop editor to configure content and drive conversions though messages optimized by channel or device for user engagement and customer acquisition wherever your audience lives.
Getting Started with Email Webinar
Are you new to the Email Application or need a refresher? During this free 45-minute virtual session, you’ll find out the basics for sending an email.
Getting Started with MobileConnect Webinar
Are you new to the MobileConnect Application or need a refresher? During this free 45-minute virtual session, you’ll find out the basics for sending an SMS message.