Each of your customers, each of your relationships, needs to be unique. At Salesforce, we understand that.
Because staying close to your customers and their expectations, whether online or in-store, is imperative, we help you connect with them across all your channels and centralize information. Ensure the continuity and excellence of your customer service, facilitate access to information for your employees, and protect the image of your brands.
Be inspired by the testimonials of our clients.
The group’s success is rooted in its ambition and ability to deliver a truly exceptional experience for guests. “We are all hosts - from the reception desk to the board room - and we are all committed to going the extra mile to surprise and delight our guests,” Iype Abraham, Commercial Development Director.
Bentley Motors has been perfecting the luxury car-buying experience for more than a century with handcrafted expertise. But data and systems abound across a century of business, and Bentley needed a way to not only build cleaner, more connected customer data but set itself on a path toward digitized excellence for the future.
Luxury watchmaker TAG Heuer drives us through its business transformation, accelerated by multi-cloud architecture and new ways of working. Learn about the journey, the results, and best practices.
Dive into Salesforce solutions with specialized content.
The COVID-19 pandemic has affected the luxury brands by accelerating changes in the industry, including luxury watchmaker, Breitling.
Learn how The Estée Lauder Companies are using Digital to deliver consistent service experiences by putting their customers and employees first.
Learn how Bucherer, Europe’s largest luxury retailer, turned to Salesforce to become a forward-thinking modern business.
Deploy Tableau to improve business performance
Check out how Accor Luxury and Premium Brands leveraged their data: "Centralizing everything through Tableau Online quickly led to dramatic improvements. Time spent updating and delivering reports dropped from 10 days to just two hours." - Nicolas Leseurre, Director of Planning & Analytics
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Social networking support with Social Studio
Learn how to post, interact and analyze on social networks with Marketing Cloud Social Studio
Social Customer Service Strategies
Integrate your social networks with Social Customer Service.
Salesforce for Luxury industry offers the solutions you've always wanted
Contact us to discuss the latest news in the Salesforce cloud for your industry, and we'll help you create a strategy on how to engage with your customers like never before.
