{"id":3678,"date":"2026-09-16T17:01:00","date_gmt":"2026-09-16T15:01:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=3678"},"modified":"2026-09-16T17:01:01","modified_gmt":"2026-09-16T15:01:01","slug":"siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/","title":{"rendered":"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><em>Teamcenter de Siemens s\u2019int\u00e9grera \u00e0 Agentforce pour fournir des r\u00e9ponses fond\u00e9es sur les donn\u00e9es d\u2019ing\u00e9nierie, directement dans les processus de vente, de service et de relation client.<\/em><\/li>\n\n\n\n<li><em>Agentforce qualifie chaque prospect entrant pour les 18 000 commerciaux de Siemens, transformant ainsi l\u2019int\u00e9r\u00eat exprim\u00e9 en opportunit\u00e9s commerciales concr\u00e8tes et en croissance du chiffre d\u2019affaires.<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SAN FRANCISCO, 15 septembre 2026<\/strong> \u2014 \u00c0 l\u2019occasion de Dreamforce, Salesforce (NYSE : CRM), le leader mondial des solutions de gestion de la relation client int\u00e9gr\u00e9es \u00e0 l\u2019IA, et <a href=\"https:\/\/www.siemens.com\/en-us\/\">Siemens<\/a> (SIEGY), entreprise technologique de premier plan sp\u00e9cialis\u00e9e dans l\u2019industrie, les infrastructures, la mobilit\u00e9 et la sant\u00e9, annoncent une nouvelle \u00e9tape de leur partenariat. En associant <a href=\"https:\/\/www.salesforce.com\/agentforce\/\">Agentforce<\/a> \u00e0 Teamcenter Service Lifecycle Management (SLM) de Siemens, les deux entreprises accompagnent les acteurs industriels dans leur transition \u00e0 grande \u00e9chelle vers l\u2019<a href=\"https:\/\/www.salesforce.com\/agentforce\/agentic-enterprise\/\">entreprise agentique<\/a>, en int\u00e9grant des r\u00e9ponses fond\u00e9es sur les donn\u00e9es d\u2019ing\u00e9nierie directement dans les processus de vente, de service et de relation client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L&rsquo;IA d\u2019agent-\u00e0-agent transforme le service industriel<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le r\u00e9sultat : un nouveau niveau d&rsquo;intelligence industrielle au c\u0153ur du front office. Des questions qui devaient autrefois remonter jusqu&rsquo;aux \u00e9quipes d&rsquo;ing\u00e9nierie trouvent d\u00e9sormais leur r\u00e9ponse en quelques secondes, directement dans le workflow client. Un technicien de service peut identifier la bonne pi\u00e8ce d\u00e9tach\u00e9e par un num\u00e9ro de s\u00e9rie pr\u00e9cis avant m\u00eame sa premi\u00e8re intervention sur site. Un commercial peut proposer un devis ne comportant que des mises \u00e0 niveau techniquement valides et r\u00e9alisables industriellement. Et un client peut trouver et commander la bonne pi\u00e8ce sans attendre l&rsquo;intervention d&rsquo;un ing\u00e9nieur ni avoir \u00e0 appeler le support technique. Ce qui exigeait autrefois des allers-retours entre les \u00e9quipes se r\u00e9sout d\u00e9sormais en une seule interaction.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size wp-block-paragraph\"><em>Siemens et Salesforce montrent ce que signifie devenir une entreprise agentique \u00e0 l&rsquo;\u00e9chelle industrielle. Nous r\u00e9unissons le meilleur de nos technologies, de notre expertise et de notre connaissance sectorielle pour r\u00e9inventer la fa\u00e7on dont le travail s&rsquo;accomplit et dont les clients sont servis. C&rsquo;est un mod\u00e8le pour l&rsquo;\u00e8re de l&rsquo;IA : une collaboration en profondeur qui va au-del\u00e0 de la simple connexion des technologies, pour acc\u00e9l\u00e9rer la transformation, ouvrir de nouveaux relais de croissance et cr\u00e9er une valeur enti\u00e8rement nouvelle pour les clients. \u00bb<\/em> <\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">&#8211;<strong>Marc Benioff, Chair et CEO de Salesforce<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00ab Pendant des d\u00e9cennies, l&rsquo;expertise de l&rsquo;ing\u00e9nieur est rest\u00e9e s\u00e9par\u00e9e de celle du technicien intervenant sur la machine, sur le terrain. Nous r\u00e9pondons aujourd&rsquo;hui \u00e0 cet enjeu essentiel. En int\u00e9grant notre jumeau num\u00e9rique au workflow commercial, nous pla\u00e7ons un ing\u00e9nieur virtuel entre les mains des techniciens de service et des commerciaux. Siemens apporte l&rsquo;IA industrielle, Salesforce l&rsquo;IA d&rsquo;entreprise. Ensemble, elles constituent une brique essentielle d&rsquo;un syst\u00e8me d&rsquo;exploitation d&rsquo;IA industrielle, capable de connecter l&rsquo;ing\u00e9nierie, les op\u00e9rations et les activit\u00e9s commerciales.<\/em> \u00bb &#8211;<strong>Roland Busch, President et CEO de Siemens AG<\/strong><\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"3635-modal\"><span class=\"screen-reader-text\">Ouvrir le modal d&#039;image<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024\" alt=\"\" class=\"wp-image-3635\" srcset=\"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg 1200w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"3635-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Fermer cette fen\u00eatre de dialogue\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024\" alt=\"\" class=\"wp-image-3635\" srcset=\"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg 1200w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Pour les industriels, l&rsquo;impact de cette communication entre agents est imm\u00e9diat et ouvre la voie \u00e0 de profondes transformations.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La capacit\u00e9 \u00e0 r\u00e9duire de plusieurs semaines \u00e0 quelques heures des processus, ouvre la voie \u00e0 un service plus rapide, \u00e0 un devis plus fiable et \u00e0 de nouvelles opportunit\u00e9s de d\u00e9velopper les revenus de l&rsquo;apr\u00e8s-vente \u2014 un march\u00e9 qui, selon les analyses sectorielles, cro\u00eet environ six fois plus vite et d\u00e9gage une marge environ quatre fois sup\u00e9rieure \u00e0 celle de la vente d&rsquo;\u00e9quipements neufs. En connectant la v\u00e9rit\u00e9 produit au contexte client, Siemens et Salesforce aident les industriels \u00e0 d\u00e9passer la simple vente d&rsquo;\u00e9quipement ponctuelle pour construire des relations clients plus profondes et posent les bases de mod\u00e8les de service pr\u00e9dictifs, fond\u00e9s sur la performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>De milliers de leads non qualifi\u00e9s \u00e0 un engagement total<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Siemens a \u00e9galement d\u00e9ploy\u00e9 <a href=\"https:\/\/www.salesforce.com\/agentforce\/\">Agentforce<\/a> pour moderniser sa prospection commerciale entrante gr\u00e2ce \u00e0 des agents IA. Cela offre aux clients davantage de flexibilit\u00e9 dans leurs modes d&rsquo;achat, gr\u00e2ce \u00e0 \u201cAIforce\u201d. Il s\u2019agit du cadre d&rsquo;IA de confiance qui enveloppe l&rsquo;ensemble des diff\u00e9rentes couches de Salesforce (les donn\u00e9es, les workflows, la logique m\u00e9tier, les actions et la gouvernance) au service de chaque interface agentique.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Siemens recevait plus de 2 500 leads non qualifi\u00e9s chaque mois, sans moyen de savoir lesquels m\u00e9ritaient l&rsquo;attention de ses commerciaux. L&rsquo;entreprise s&rsquo;est tourn\u00e9e vers Agentforce pour transformer, \u00e0 grande \u00e9chelle, davantage de ces demandes entrantes en conversations commerciales productives pour ses 18 000 vendeurs. Les leads affluent dans <a href=\"https:\/\/www.salesforce.com\/sales\/\">Sales Cloud<\/a>, o\u00f9 ils sont engag\u00e9s, \u00e9valu\u00e9s puis orient\u00e9s par deux agents IA travaillant en tandem : un agent d&rsquo;engagement et un agent de qualification. L&rsquo;agent d&rsquo;engagement prend contact avec les leads entrants et transmet les prospects int\u00e9ress\u00e9s \u00e0 l&rsquo;agent de qualification, qui \u00e9value chacun d&rsquo;entre eux avant de transmettre les opportunit\u00e9s les plus prometteuses au commercial concern\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L&rsquo;agent d&rsquo;engagement s&rsquo;appuie sur les donn\u00e9es CRM pour personnaliser ses e-mails de prospection, chacun contenant une cl\u00e9 publique s\u00e9curis\u00e9e qui identifie le lead sans exposer l&rsquo;identifiant interne de sa fiche. Lorsque le prospect clique sur le lien de qualification, cette cl\u00e9 permet \u00e0 l&rsquo;agent de qualification de r\u00e9cup\u00e9rer sa fiche commerciale, de confirmer ou de compl\u00e9ter les informations, et d&rsquo;enregistrer des \u00e9l\u00e9ments comme le budget ou les d\u00e9lais au fil de la conversation. Aujourd&rsquo;hui, Siemens engage 100% de ces leads entrants dans 132 pays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Fluidifier l&rsquo;int\u00e9gration des partenaires de Siemens<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L&rsquo;\u00e9cosyst\u00e8me mondial de partenaires de Siemens se heurte \u00e0 un obstacle bien connu : les distributeurs potentiels consultent le site de l&rsquo;entreprise, remplissent un formulaire de contact, puis attendent d&rsquo;\u00eatre recontact\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Demain, Piper, un agent IA d\u00e9di\u00e9 \u00e0 la prospection commerciale, supprimera cette attente : il construira un argumentaire personnalis\u00e9 et planifiera directement un rendez-vous entre les partenaires qualifi\u00e9s et un gestionnaire de comptes partenaires.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le partenariat conclu, un collaborateur transmettra le dossier du nouveau fournisseur \u00e0 <a href=\"https:\/\/slack.com\/features\/slackbot\">Slackbot<\/a>. Celui-ci orchestrera en arri\u00e8re-plan l&rsquo;ensemble du processus d&rsquo;int\u00e9gration\u2014 v\u00e9rifications de certification, contr\u00f4les financiers et gestion des risques, avec remont\u00e9e des d\u00e9cisions dans <a href=\"https:\/\/slack.com\/\">Slack<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De son c\u00f4t\u00e9, <a href=\"https:\/\/www.salesforce.com\/agentforce\/operations\/\">Agentforce Operations,<\/a> propuls\u00e9 par Regrello, prendra en charge les derni\u00e8res \u00e9tapes du processus d\u2019int\u00e9gration dans SAP, sans aucune intervention humaine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00e9sultat : une int\u00e9gration des fournisseurs enti\u00e8rement orchestr\u00e9e de bout en bout, faisant passer ce processus de plusieurs semaines \u00e0 quelques jours seulement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SAN FRANCISCO, 15 septembre 2026 \u2014 \u00c0 l\u2019occasion de Dreamforce, Salesforce (NYSE : CRM), le leader mondial des solutions de gestion de la relation client int\u00e9gr\u00e9es \u00e0 l\u2019IA, et Siemens (SIEGY), entreprise technologique de premier plan sp\u00e9cialis\u00e9e dans l\u2019industrie, les infrastructures, la mobilit\u00e9 et la sant\u00e9, annoncent une nouvelle \u00e9tape de leur partenariat. En associant [&hellip;]<\/p>\n","protected":false},"author":742,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"sf_show_toc":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[],"tags":[],"sf_content_type":[40,41,45],"sf_theme":[],"sf_topic":[],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[381],"sf_collection":[],"sf_visibility":[],"coauthors":[405],"class_list":["post-3678","post","type-post","status-publish","format-standard","hentry","sf_content_type-news","sf_content_type-news-announcements","sf_content_type-press-releases","sf_location-france"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels - Salesforce<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels\" \/>\n<meta property=\"og:description\" content=\"SAN FRANCISCO, 15 septembre 2026 \u2014 \u00c0 l\u2019occasion de Dreamforce, Salesforce (NYSE : CRM), le leader mondial des solutions de gestion de la relation client int\u00e9gr\u00e9es \u00e0 l\u2019IA, et Siemens (SIEGY), entreprise technologique de premier plan sp\u00e9cialis\u00e9e dans l\u2019industrie, les infrastructures, la mobilit\u00e9 et la sant\u00e9, annoncent une nouvelle \u00e9tape de leur partenariat. En associant [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-16T15:01:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-16T15:01:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Marion Lariviere\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marion Lariviere\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n\t<meta name=\"twitter:label3\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data3\" content=\"Marion Lariviere\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/\"},\"author\":[{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/#\\\/schema\\\/person\\\/8a9c51bcdcfacc4c262b6b77e2b3dfef\"}],\"headline\":\"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels\",\"datePublished\":\"2026-09-16T15:01:00+00:00\",\"dateModified\":\"2026-09-16T15:01:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/\"},\"wordCount\":1140,\"image\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/09\\\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024\",\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/\",\"name\":\"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels - Salesforce\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/09\\\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024\",\"datePublished\":\"2026-09-16T15:01:00+00:00\",\"dateModified\":\"2026-09-16T15:01:01+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/#\\\/schema\\\/person\\\/8a9c51bcdcfacc4c262b6b77e2b3dfef\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/09\\\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024\",\"contentUrl\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/wp-content\\\/uploads\\\/sites\\\/23\\\/2026\\\/09\\\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/#website\",\"url\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/\",\"name\":\"Salesforce\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/#\\\/schema\\\/person\\\/8a9c51bcdcfacc4c262b6b77e2b3dfef\",\"name\":\"Marion Lariviere\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e869aed39809b682330a08e1a3d9b9e8ac0a042a0193b6e615459f1c459a9b32?s=96&d=mm&r=g98daad90568a4b32f15e9d316f37677d\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e869aed39809b682330a08e1a3d9b9e8ac0a042a0193b6e615459f1c459a9b32?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e869aed39809b682330a08e1a3d9b9e8ac0a042a0193b6e615459f1c459a9b32?s=96&d=mm&r=g\",\"caption\":\"Marion Lariviere\"},\"url\":\"https:\\\/\\\/www.salesforce.com\\\/fr\\\/news\\\/author\\\/mlarivieresalesforce-com\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels - Salesforce","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels","og_description":"SAN FRANCISCO, 15 septembre 2026 \u2014 \u00c0 l\u2019occasion de Dreamforce, Salesforce (NYSE : CRM), le leader mondial des solutions de gestion de la relation client int\u00e9gr\u00e9es \u00e0 l\u2019IA, et Siemens (SIEGY), entreprise technologique de premier plan sp\u00e9cialis\u00e9e dans l\u2019industrie, les infrastructures, la mobilit\u00e9 et la sant\u00e9, annoncent une nouvelle \u00e9tape de leur partenariat. En associant [&hellip;]","og_url":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/","og_site_name":"Salesforce","article_published_time":"2026-09-16T15:01:00+00:00","article_modified_time":"2026-09-16T15:01:01+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg","type":"image\/jpeg"}],"author":"Marion Lariviere","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Marion Lariviere","Dur\u00e9e de lecture estim\u00e9e":"5 minutes","Written by":"Marion Lariviere"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/fr\/news\/#\/schema\/person\/8a9c51bcdcfacc4c262b6b77e2b3dfef"}],"headline":"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels","datePublished":"2026-09-16T15:01:00+00:00","dateModified":"2026-09-16T15:01:01+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/"},"wordCount":1140,"image":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024","inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/","url":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/","name":"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels - Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024","datePublished":"2026-09-16T15:01:00+00:00","dateModified":"2026-09-16T15:01:01+00:00","author":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/#\/schema\/person\/8a9c51bcdcfacc4c262b6b77e2b3dfef"},"breadcrumb":{"@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/#primaryimage","url":"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024","contentUrl":"https:\/\/www.salesforce.com\/fr\/news\/wp-content\/uploads\/sites\/23\/2026\/09\/789_0926_Dreamforce_T12_Siemens-Customer-Press-Release_a_v1_091126.jpg?w=1024"},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/fr\/news\/siemens-et-salesforce-renforcent-leur-partenariat-dans-lia-pour-transformer-les-ventes-et-les-services-industriels\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.salesforce.com\/fr\/news\/"},{"@type":"ListItem","position":2,"name":"Siemens et Salesforce renforcent leur partenariat dans l\u2019IA pour transformer les ventes et les services industriels"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/fr\/news\/#website","url":"https:\/\/www.salesforce.com\/fr\/news\/","name":"Salesforce","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/fr\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/fr\/news\/#\/schema\/person\/8a9c51bcdcfacc4c262b6b77e2b3dfef","name":"Marion Lariviere","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/e869aed39809b682330a08e1a3d9b9e8ac0a042a0193b6e615459f1c459a9b32?s=96&d=mm&r=g98daad90568a4b32f15e9d316f37677d","url":"https:\/\/secure.gravatar.com\/avatar\/e869aed39809b682330a08e1a3d9b9e8ac0a042a0193b6e615459f1c459a9b32?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e869aed39809b682330a08e1a3d9b9e8ac0a042a0193b6e615459f1c459a9b32?s=96&d=mm&r=g","caption":"Marion Lariviere"},"url":"https:\/\/www.salesforce.com\/fr\/news\/author\/mlarivieresalesforce-com\/"}]}},"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/fr\/news","push-errors":false,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/posts\/3678","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/users\/742"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/comments?post=3678"}],"version-history":[{"count":8,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/posts\/3678\/revisions"}],"predecessor-version":[{"id":3686,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/posts\/3678\/revisions\/3686"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/media?parent=3678"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/categories?post=3678"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/tags?post=3678"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_content_type?post=3678"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_theme?post=3678"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_topic?post=3678"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_product?post=3678"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_industry?post=3678"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_role?post=3678"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=3678"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_location?post=3678"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_collection?post=3678"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/sf_visibility?post=3678"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/fr\/news\/wp-json\/wp\/v2\/coauthors?post=3678"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}