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Build healthier connections with Agentforce.
Healthcare & Life Sciences organizations need to provide personalized engagement and connected interactions for partners to providers, patients and members. Salesforce brings humans with Agents together to help you contextualize clinical and non-clinical data into a 360-degree view, automate processes, and drive actionable intelligence.
These leaders trust Salesforce to power their health business.
Healthcare and life sciences organizations achieve remarkable results with Salesforce.
27
%
greater patient adherence*
Improve patient outcomes with connected care plans.
91
%
achieved positive ROI*
Build a healthier business with Salesforce solutions.
29
%
faster case resolution*
Experience expedited case resolution with Service AI.
* Salesforce 2023 Customer Success Metrics.
Our purpose-built products power industry solutions.
Health Cloud
Grow healthy relationships with patients, providers, and partners.
Life Sciences Cloud
Optimize relationships from clinical and medical through commercial.
Improve health experiences and outcomes for patients, members, and stakeholders.
Providers
Deliver more efficient care and improve outcomes when you connect clinical data, social determinants, preferences, and more.
Payers
Lower costs when you automate health business workflows. Streamline the member journey from enrollment to service to care management and beyond.
Public Sector Health
Complete case worklists and collaborate across teams with a centralized platform and advanced triage. A unified view enables you to better engage with your beneficiaries, patients, and residents.
Pharma
Promote personalized engagement and drug support programs while accelerating research and development innovation, all on a connected platform.
MedTech
Reduce costs and improve sales transparency for medical devices, diagnostics, and equipment.
Global analysts recognize Salesforce as a leader.
Having our referrals in Salesforce gives us a lot more visibility into the department and shows the staff that this is a really powerful tool that’s more than email management.
Leslie PennypackerExecutive Director, Tribeca Pediatrics
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Learn how to create prompts for your business needs and bring them into the flow of work.
Keep up with the latest healthcare and life sciences trends, insights, and conversations.
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Salesforce for Healthcare & Life Sciences FAQ
It is our premier patient and member relationship software for healthcare and life sciences that harnesses the power and security of the cloud, and social and mobile tech. It delivers personalized engagement with a unified view, smart patient management, and a connected engagement experience.
Health Cloud is designed to be the engagement, data aggregation, and collaboration solution that complements current EHRs and clinical systems. Integrating EHR with Health Cloud can unlock a panoramic view of patients for smarter, personalized care.
There are a variety of ways to customize Health Cloud and we work with you to build a complete solution that addresses all your business needs. Plus, we ensure a level of scalability that promotes continued innovation.
Health Cloud helps you lower costs, drive whole-person engagement with integrated data, connect teams, and optimize interactions in real time from anywhere. It also improves productivity with curated automation and actionable insights.
Life Sciences Cloud helps biotech, pharmaceutical, and MedTech companies manage the complexities of developing and delivering life-saving devices and therapies, on an end-to-end engagement platform – from clinical to commercial.
Our partner ecosystem provides unique solutions for healthcare and life sciences. ISV partners extend and complement Salesforce applications. The AppExchange Healthcare and Life Sciences Collection features partner apps and experts that help companies use real-time patient and provider data better.