Connect teams from research to remedy on the #1 AI CRM.

Connect everyone in the pharma ecosystem with automation. Break data silos and deliver curated, therapy-specific support programs from clinical to commercial with purpose-built pharma solutions.

These pharma companies are transforming the industry with Salesforce.

Promote personalized engagement while accelerating research and development.

Enhance patient services.

Boost productivity and lower costs by bringing your team closer to patients.

Raise trial awareness and create trusted relationships through personalized interactions.

A dashboard showing patient/prescription metrics about patient count by program, patients in therapy and patients by stage.

Connect teams to improve productivity and efficiency as you ensure compliance with trusted and advanced integrations.

A dashboard outlining new insulin treatment program with patient data and care plan.

Find new opportunities to make program improvements with valuable patient insights.

A dashboard showing patient/prescription metrics about patient count by program, patients in therapy and patients by stage.
A dashboard showing patient/prescription metrics about patient count by program, patients in therapy and patients by stage.
A dashboard outlining new insulin treatment program with patient data and care plan.
A dashboard showing patient/prescription metrics about patient count by program, patients in therapy and patients by stage.

Scale advanced therapies.

Streamline cell and gene therapy processes to improve outcomes and lower costs.

Reduce expensive errors in multi-step scheduling, respecting lead time and available capacity among various sites and treatments.

A dashboard that outlines advanced therapy details like screening, blood collection, apheresis, manufacturing and infusion.

Maintain full visibility of custody chains in line with protocols, from sampling through administration, on a connected platform.

UI of the chain of custody report and a slack notification about advanced therapy management.

Unify systems across partners, patients, and procedures to proactively identify bottlenecks and actionable next steps in real-time.

A slack UI showcasing a patient's report from the life science cloud app.
A dashboard that outlines advanced therapy details like screening, blood collection, apheresis, manufacturing and infusion.
UI of the chain of custody report and a slack notification about advanced therapy management.
A slack UI showcasing a patient's report from the life science cloud app.

Accelerate clinical trials.

Enable faster innovation by connecting trial teams, patients, and clinical data on a single digital platform.

Enroll eligible candidates faster with powerful recruitment tools and personalized messages that prevent attrition.

A participant management dashboard that shows patient details and an email notification of them having cleared the screening.

Ensure successful studies with site management from onboarding to trial completion.

A dashboard showing trial sites and patient information with an action button to send the information to a journey dashboard.

Collaborate through every phase of clinical development on a regulation-compliant platform.

A dashboard showing the complete details of a clinical study.
A participant management dashboard that shows patient details and an email notification of them having cleared the screening.
A dashboard showing trial sites and patient information with an action button to send the information to a journey dashboard.
A dashboard showing the complete details of a clinical study.

Optimize HCP engagement.*

Streamline engagement with healthcare professionals through intelligence-driven experiences.

Maximize medical team productivity with providers and KOLs.

A dashboard that shows engagement and suggests the next best message.

Connect sales, marketing, and prescribing behavior into a unified view to drive dynamic, personalized engagement.

A portal showing an autogenerated answer about CAR T-cell therapy.

Package important information in a personalized portal with chat bots and AI-curated promotional and scientific content.

A portal that shows latest information relevant to the doctor's specialty and a chatbot to answer their questions.
A dashboard that shows engagement and suggests the next best message.
A portal showing an autogenerated answer about CAR T-cell therapy.
A portal that shows latest information relevant to the doctor's specialty and a chatbot to answer their questions.

*Life Sciences Cloud’s sales automation functions for pharma/biotech customers will not be available for sale by Salesforce until after September 2, 2025. Until then, there are other Force.com based solutions to meet the sales force automation needs of pharma/biotechs such as IQVIA OCE, offered by SFDC preferred partner IQVIA, or Veeva CRM, from SFDC’s recommended Force.com provider in this market. Veeva is ending its partnership with SFDC in 2025.

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Salesforce Life Sciences Cloud for Pharma FAQ

Life Sciences Cloud helps pharmaceutical organizations accelerate the path from research to commercialization. This trusted intelligent engagement platform empowers pharma teams with patient and HCP insights, personalized engagement, and program support. Learn more

Life Sciences Cloud enables pharma to leverage out-of-the-box AI-powered capabilities that make it easier to engage patients, offer support services, and coordinate stakeholders across manufacturing, supply chains, CROs, HCPs, and other partners – all from a single platform.

When choosing the right life sciences software, prioritize a future-proof and scalable platform for global reach and future growth. Opt for flexible solutions with built-in tools for rapid innovation. Consider TCO (uptime, features, support, integrations) for optimal value.