business messaging

Business Messaging is Here and Ready for Primetime

Share buttons
 

Before reading this post, stop and think for a moment about this question: When was the last time you excitedly went to check your voicemail messages?

Chances are it probably took a long time for you to answer that question. Unlike text messages, or even emails, voicemail messages are usually received with dread. It’s a time consuming process to check them, and just as time consuming and irritating to follow-up after analyzing the potentially rambling and incoherent message.

Now, consider question #2: How much more frequently do you receive voicemail messages on your work phone, then on your personal?

We would hazard to guess that your answer skews in favor of your work phone. Did the “missed call” on your smart phone kill the personal cell phone voicemail? It may have, but just as likely, individuals have learned to avoid leaving and checking these messages on their personal phones. They aren’t useful, and just hinder a productive lifestyle.

So why not for business? Perhaps there is still a stigma associated with calling a customer or colleague and not leaving a message. But, at HeyWire Business, we’re out to change that stigma and tell you it’s not necessary. After all, numbers don’t lie. According to PhoneTag, it takes 6 seconds to read a voice mail that would take 79 seconds to hear. That’s not exactly efficient. Just as damning, however, is the statistic that found that 80% of people believe they would get a quicker response from a text than from an email or voicemail.

Clearly, the “message” (pardon the pun) is getting delivered and others have joined our quest to #KillTheVM. According to Vonage, voicemail messages left on business and personal users accounts have decreased by 8% since 2011.

For business users, we believe the answer is to provide solutions that business users actually embrace: Messaging. According to an industry report by Ring Central, “Texting for Work on the Rise,” the majority (79%) of business professionals use text messaging for business communications, 82% text more for business today than they did a year ago, and over a third say they’ve closed a business deal via text.

That’s why HeyWire Business is here to increase simplicity in communications and productivity by replacing Voicemail with the ease of “any screen” business text messaging. Just ask one of our customers who recently stated in a piece on our blog that “a text takes ten seconds, while listening to and responding to a voicemail can take ten minutes.”

Exactly. And, as this customer knows, we’re here to help business users avoid voicemails at all costs. With our service, you can send text messages, photos, videos and other rich media to and from any smartphone, tablet or laptop, using your business number. These messages can reach both colleagues AND customers...in an efficient fashion that effectively helps us all, #KillTheVM.

We’ll be sharing more stats soon related to the #KillTheVM trend. Keep an eye out and join our cause.

Sign up to watch a Salesforce demo
Sign up to watch a Salesforce demo
Sign up to watch a Salesforce demo
Please complete all fields.
Please complete all fields.
Please complete all fields.
  • *

    Tell us a little about yourself, so we can show you the products that can help your business.

    Enter your first name
  • *
    Enter your last name
  • *
    Enter your title
  • *
    Enter a valid email address
  • *
    Enter a valid phone number
  • *
    Enter your company name
  • *
    Select the number of employees
  • *
    Select your country
  • *
    Select your state/province
Salesforce.com does not share, sell, rent, or trade personally identifiable information with third parties for promotional purposes. Privacy Policy & Security Statement
TRUSTe European Safe Harbor certification

Resources

 
Discover what is Salesforce

Discover what is Salesforce

Learn more

 
Watch a Salesforce demo

Watch a Salesforce demo

watch the demo

Your business has room to grow. And we’ll prove it.

Can Salesforce transform your business, too? You bet. Get a more detailed look at all the Salesforce advantages and their potential impact by reading our e-book — it’s completely free.

GET THE E-BOOK

Questions? Our reps have answers. 1-800-667-6389

X
Questions?
Chat with a live agent. We are here to help.
Contact now >
Or call us at 1-800-667-6389.
Live Chat