Marketing Cloud, Trailhead...
Separate Business & Personal Texting for Compliance
Customers Text with Their Advisors; All Conversations Are Fully Archived and Retained
Financial institutions realize the importance of mobile devices used across their client base as they roll out branded mobile apps and SMS-based marketing services. What's been missing until now is actually engaging with clients in 2-way conversations that improve customer experience while accelerating business ' HeyWire solves this problem.
- Request a quote, assign agent
- Check status, get documents
- File a claim, find a repair shop
- Send a photo, contact claims rep
- Check discounts, loan rates
- Broker referrals, follow up
- Client meeting coordination
- Closing process communication
- Claims status, follow up