transport resource management

How to Get the Most Out of Your Transport Management Software

Transport, along with inventory, is one of the most important cogs in the business machine for a number of different industries. And as such, crafting the perfect system for managing ithese functionst is essential for future success. Fortunately, new technology is available to aid with this task.

On the other hand, neglecting new transport management technology can be a huge mistake. And in fact, poor inventory management has been listed as one of the top ten reasons that startups fail. That’s why the right transport management software is essential. With the way that technology has evolved in recent years, the best transport software can dramatically improve the efficiency of your shipping and fulfillment, ultimately making your business more profitable.

What specific benefits can new transport management software offer a business? The best new transport and inventory systems will allow a business to completely streamline the fulfillment process, which saves time, money, and resources. Among other things, effective transport management software will allow a business to:

  • Optimize the capacity of containers, and consolidate orders where possible

  • Organize the most logical location order for deliveries, and update calendars in real time

  • Access full tracking of orders and shipments, with alerts for milestones

  • Provide better billing and payment options to customers

Overall, good transport management software provides greater control, and better visibility into the entire inventory and shipping lifecycle, allowing for better service and more satisfied customers. But how do you make sure that you are getting these benefits? If you take your time and do your research, you will be able to get the most out of your transport management software.

A cloud-based, mobile system is a must.

As mentioned, one of the benefits of having inventory management software is the ability to sync your whole system, allowing everything in fulfillment to be fully coordinated and updated in real time, with full order tracking and visibility. If you want this benefit, a cloud-based system is the best bet. Drivers’ calendars and routes can be updated instantly, and they can view them easily by logging into the system on their mobile devices. In-store reps can view inventory and shipping statuses, and online customers can see availability and track their deliveries.

Work with your budget.

Another advantage of using cloud-based transport management software is its affordability. Statistics suggest that small businesses are hesitant to adopt this kind of software, despite its importance to their success; 15% of small businesses that have inventory are using nothing more than pen and paper; another 24% use a spreadsheet, and 7% don’t track inventory at all. In total, only 33% use an inventory management system.
Concerns over cost are no doubt a factor here, but you shouldn’t let a smaller budget hold you back. There are solutions at most price levels, and many platforms allow you to customize a package that fits your budget — including the potential to allow for future growth with add-ons.

Check for integration with all systems and applications.

This software will only be one part of your whole system. As such, it is crucial that it functions well with other programs and applications. When you are shopping around for software, take a minute to list your most- used hardware and applications, and make sure that any systems that you consider are compatible with them. Implementation of a new transport management system should not be costly, but if you end up having to replace a lot of tools and devices, it starts adding up.

Work on a smooth implementation.

Another thing that often dissuades companies from updating their software is the prospect of any potential disruption that could occur during adoption. But if you do it the right way, adoption can be fairly hassle- free. Here are some ways to ensure a smooth rollout:

  • Avoid overly complicated systems. There are plenty of effective out- of- the- box solutions that, require minimal training.

  • Make sure everyone is adequately prepped and trained before implementing the new system. Many vendors offer training modules to accompany their platform.

  • If your operation is extensive, you might want to implement it gradually, possibly department by department.

Concerns about implementing a new system should not be the main reason for avoiding new software. There are ways to make sure the process goes as smoothly as possible, but when it comes down to it, any slight disruption is worth the positive payback that you’ll receive.

Make sure the vendor offers good support.

A crucial factor in the effectiveness of your new transport management software is the level of support offered by the vendor. A good software vendor will be one that is interested in mutual success — when you succeed, they succeed. Time is of the essence in fulfillment, and when problems arise, you need to be certain they will be fixed immediately.

A good vendor will have support available 24/7, and additionally will be proactive in addressing potential problems or glitches before they worsen.

Salesforce believes in a model of mutual success. As a full-service cloud CRM, Salesforce empowers businesses of all sizes and budgets to have greater control and make better decisions. With Salesforce field and inventory solutions, you can have full visibility over every step of the process, across all channels, from warehouse to front door and beyond. This especially helps with ecommerce fulfillment.
Transport and inventory management is one of the most important differentiators for a business; 70% of shoppers say that they would rather shop for an unavailable item at a competitor, than to wait any length of time for back-order inventory. There are a lot of solutions out there, but not all of them are high performing. If you spend the time to sort the good from the bad, you’ll soon find that the best transport management software will give you a leg up on the competition, and transform your business in the best possible way.

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