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How to Complain Online
10 Effective Ways to Complain About a Company Online
Why does it sometimes seem like prices keep going up and the level of customer service keeps going down? In this economy, we want to make sure that every dime we spend is warranted. Everywhere you go, the prices are higher, and it seems you are getting less for your money. Or maybe you’re okay spending the money for an item, but when you get it home the quality is bad or the item arrives broken. Can you do anything about this trend? Yes, you can.
Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.
1. Go to the company website.
2. Contact the Better Business Bureau.
3. Contact the Federal Trade Commission (FTC).
4. Check out the Ripoff Report.
5. Email firstname.lastname@example.org.
6. Try Yelp.
7. Post on Planet Feedback.
8. Google your attorney general.
9. Post on Pissed Consumer.
10. Visit Resolver.
This site is different from others in that you don’t just vent herein order to get something off your chest or to warn others away from a business. If you want a resolution to your situation, try this site because you complain through this site, and it makes sure that your complaint gets to where it needs to go. Seventy-six percent of the people who complain through this site get a response. Of those who got a response, 86% were happy or satisfied with the end results. It’s definitely worth a try.
While some of us enjoy going toe-to-toe with people at a store, I understand that others don’t like conflict. But these individuals also don’t want to be a victim and want to prevent the same thing from happening to other people.
That said, we highly recommend that you cool off before posting your complaints. This way you can speak to the facts. One way of ensuring you’re not just reacting emotionally is to wait a day or two before posting a review, so that you’re working with a clear mind unmuddled by emotion. It’s only fair.