Facility-management software is designed to streamline the entire office-administration process. By creating a single, centralized system from which to direct and organize all workplace support tasks, businesses can better track, analyze, and optimize the background functions that keep them in operation.
If this sounds like the kind of contrivance that would only be absolutely necessary for overly complex enterprise businesses, then consider this: it generally costs between $8,000 and $14,000 per year to provide workspace for a single employee. And as for the employees themselves, over 60% are reported as being unsupported, detached, or disengaged. With so involved in providing a productive workplace environment for their workforce, even those organizations who only employ a handful of workers would do well to really consider how much money is being spent, and just how effective that spending is when it comes to providing employee support. Every office requires at least some ongoing maintenance, generally well beyond the capabilities of standard employees and management. Because of this, no matter how large or small your facilities, management software can help you decrease costs, improve efficiency, and maintain your workspace, so that your employees can enjoy the support they need to stay productive.
The main idea behind facility-management software is that workspace-related scheduling and tasks should be simplified through the use of automation. As such, the program itself certainly should not be overly complex. If the system is too difficult to use, or if it offers non-intuitive controls and unreliable support, then your organization will just go back to easier, less effective methods.
For a facility-management solution to be readily adopted and implemented, it should use visually-heavy, easy-to-navigate dashboards, allowing users to take in and comprehend large amounts of information at a glance. The system may also include built-in tutorials, so that your employees can easily get a feel for its capabilities, without having to do any significant research on their own. And, should further assistance be required, the software providers should offer multi-channel customer support, making it possible for users to find solutions quickly, regardless of their prefered communication channel.
For your organization to get the most out a facility-management software solution, it can’t just rely on the capabilities present in the out-of-the-box product. Every business has its own needs, and forcing your company to change the way it works in order to better align with a facility-management program is bad business. At the same time, your business is anything but static, and as it dynamically grows and changes, you’ll need a facility-management solution that can keep up with it.
When choosing the best solution for maintaining your facilities, management software that allows for in-depth customization and configuration can help ensure that you aren’t improving one area of your business at the expense of other areas. Some software options may include built-in configuration menus, while others are designed to make it easy for users to access the system’s inner workings directly, making changes to the program at its most basic level. The best facility software options take it a step further, by allowing the integration of third-party apps, significantly extending the system’s capabilities, and providing additional tools to meet your workplace-management needs. Customization and configuration mean that your management program will always be the right fit for your needs, even as those needs change over time.
The best customer relationship management (CRM) systems already include the advanced, customizable, cloud-based infrastructure that an effective facility-management system requires. Because of this, the obvious solution is to build upon CRM software to create the best facility-management software possible. Salesforce has done just that.
Salesforce’s facility management solution is completely cloud-based, and can be augmented with additional applications found or created on the expansive Salesforce AppExchange. Finally, Salesforce facility-management solutions use data visualization to generate intuitive dashboards, for easy control and comprehension, backed by comprehensive support channels. As any facility-management-software comparison will demonstrate, the best CRMs make the best workplace-operation systems. So, research capabilities, investigate online reviews, and take advantage of free trial periods, because the success of your business is directly tied to the operation of your facilities. Management software can help ensure that everything is running smoothly in the office, ensuring that your employees have a firm foundation from which to reach success.