Rising investment in the SMB sector and the COVID crisis are driving SMBs to revamp and digitise their operations. It is against this backdrop SMBs would do well to recalibrate the role that a flexible and comprehensive CRM solution can play in boosting efficiency and customer engagement. Dynamic CRM solutions like Salesforce can help SMBs digitise their end-to-end operations and consolidate data on a single, unified digital platform.

If you're looking for a flexible CRM platform that can accommodate all business needs, processes, and goals on a single platform, try  Salesforce CRM now! And to know more about how you can digitally transform your small business in five simple steps, read this.