Skip to Content

3 Ways to Learn About Data, AI, and Automation

Characters Genie, Einstein, and Flow
AI + Data + CRM = Customer Magic

How to learn what you need to know to personalise every customer interaction with Data Cloud, Einstein 1, and the #1 CRM.

You know you have to keep up to date with the latest technology. And if you feel like this AI revolution has come on a little fast and you or your team might be falling behind, you’re not alone. While these tools are clearly valuable in transforming everything from sales to customer service to data insights, you need to understand how they work and what they can do for you.

Learn new skills and win fun prizes with Trailblazer Quests

There’s no better way to learn than on Trailhead, the free online learning platform from Salesforce. Trailhead allows individuals, teams, and companies to skill up by learning Salesforce skills, along with crucial interpersonal and business skills like data literacy and emotional intelligence.

We know that there is a lot to learn these days, and we want to make sure you have some fun while doing it. While learning is its own reward, there’s always room for a little extra motivation. That’s where Trailblazer Quests come in. Trailblazer Quests combine the challenge of learning new skills with the chance of winning sweet prizes.

Check out these expert-curated quests

Data Cloud Quest

Harness the power of real-time data from any source, optimise and personalise with AI, and automate across people, processes, and systems. Complete the quest to be and be entered for a chance to win* a Salesforce Certification Voucher for an exam of your choice.

AI Skills Quest

Learn about artificial intelligence and be entered for a chance to win* a Salesforce AI Certification Voucher.

Automation Quest

Create workflows that drive efficiency and learn how to automate at any skill level with Salesforce Flow. Complete the trailmix and learn all things Automation to earn an exclusive Flow community badge.

How to participate in these Trailblazer Quests

Get started on your quest with two simple steps:

  1. Sign up for your free Trailhead account, if you don’t have one already.
  2. Complete any or all of the three quest trailmixes

*Official rules apply. See the Trailblazer Quests page for full details and restrictions.

Say hello to Einstein Copilot

Your trusted conversational AI assistant for CRM gives everyone the power to get work done faster. It’s a total game-changer for your company.

Get our monthly newsletter for the latest business insights.