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Revitalising India’s Telecom Sector across the 4Cs: Customer, Competition, Channels, and Cost

Aug 09, 2022 By Deepak Sabharwal

Revitalising India’s Telecom Sector across the 4Cs: Customer, Competition, Channels, and Cost

As the competition in India’s telecom sector heats up, here’s how communication service providers can win new customers, improve engagement, and optimise costs.... Read More

Digital Transformation

Use These 4 B2B Sales Techniques to Grow Your Business Faster

Jul 26, 2022 By Salesforce India

Use These 4 B2B Sales Techniques to Grow Your Business Faster

Make use of B2B sales techniques such as Transactional, Solution, Consultative and Provocative, and watch your customer numbers grow. Read on to know more.... Read More

Digital Transformation

6 Ways Salesforce Uses Design Thinking to Create Solutions that Customers Love

Jun 09, 2022 By Malhar Gupta

6 Ways Salesforce Uses Design Thinking to Create Solutions that Customers Love

Design thinking puts humans at the centre of innovation. Here’s how we at Salesforce apply this approach to solve customer problems and build better products.... Read More

Digital Transformation

5 Financial Services Trailblazers That Have Cracked the Code on Customer Delight

May 04, 2022 By Kritika Srinivasan

5 Financial Services Trailblazers That Have Cracked the Code on Customer Delight

How can India’s financial services companies inspire customer trust in uncertain times? Learn from the success stories of these five Trailblazers.... Read More

Digital Transformation

How to Capitalise on India’s Enormous Social Commerce Opportunity

Apr 28, 2022 By Anuradha Tyagi

How to Capitalise on India’s Enormous Social Commerce Opportunity

Social commerce is revolutionising India’s ecommerce industry. Discover what’s driving this trend and how your brand can use it to boost sales.... Read More

Digital Transformation

The Connected Customer is Pushing Media Companies to Build New Strategies: 3 Trends to Watch this Year

Apr 21, 2022 By Uday Nayyar

The Connected Customer is Pushing Media Companies to Build New Strategies: 3 Trends to Watch this Year

As consumer behaviour changes rapidly and unpredictably, here is how media companies can use technology to stay ahead.... Read More

Digital Transformation

Why Indian Shoppers Love These 5 Retail and Consumer Goods Trailblazers

Apr 14, 2022 By Kritika Srinivasan

Why Indian Shoppers Love These 5 Retail and Consumer Goods Trailblazers

Titan, Praxis, Puma.com, Pepe Jeans, and Baby Saffron are delighting shoppers with personalised, engaging, and omni-channel experiences. Here are their stories. ... Read More

Digital Transformation

How 5 High-Tech Trailblazers from India Are Reimagining Customer Engagement with Salesforce

Apr 05, 2022 By Kritika Srinivasan

How 5 High-Tech Trailblazers from India Are Reimagining Customer Engagement with Salesforce

Meet five high-tech Trailblazers from India that are raising the bar on sales, customer engagement, services, and experiences with Salesforce.... Read More

Digital Transformation

‘Shipping with CRM’: Building Connected and Customer-Centric Manufacturing Supply Chains

Mar 28, 2022 By Kuldeep Kumar Upadhyay

‘Shipping with CRM’: Building Connected and Customer-Centric Manufacturing Supply Chains

Discover how to integrate back-end supply chain management processes with front-end CRM systems to create a truly customer-centric supply chain.... Read More

Digital Transformation

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It’s Time for India Inc. to Build a More Sustainable Future. Here’s How Salesforce Net Zero Cloud Can Help

Editors' Picks

LEARNING

Reimagining Customer Engagement: A 6-Point Roadmap for Indian Retailers and FMCG Brands

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SALES

Why Manufacturers Need A Connected Manufacturing Strategy for Rapid Growth

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Corporate Culture

Salesforce CoEs: Your Guide to What it is and How it can Speed up Digital Transformation

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