{"id":7657,"date":"2021-09-28T07:10:00","date_gmt":"2023-06-06T07:10:09","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=7657"},"modified":"2023-06-26T07:53:15","modified_gmt":"2023-06-26T07:53:15","slug":"happy-customers-higher-revenue-how-knowing-your-customers-can-boost-businesses-growth","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/blog\/happy-customers-higher-revenue-how-knowing-your-customers-can-boost-businesses-growth\/","title":{"rendered":"Happy Customers = Higher Revenue: How Knowing your Customers Can Boost Growth"},"content":{"rendered":"\n<p><a adhocenable=\"false\" href=\"https:\/\/www.salesforce.com\/in\/products\/marketing-cloud\/customer-data-platform\/\" target=\"_blank\" rel=\"noopener\">Customer data platforms (CDPs)<\/a> are becoming more critical than ever in today\u2019s fast-evolving world. Beyond marketing, CDPs can be used to enable customer-centricity across organisations. This infographic talks about the importance of leveraging customer data and its many benefits for businesses that wish to keep customers at the heart of everything they do.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/in\/products\/marketing-cloud\/customer-data-platform\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/in\/blog\/wp-content\/uploads\/sites\/9\/2023\/06\/your-customer-is-more-than-a-persona.jpg?strip=all&#038;quality=95\" alt=\"Make every marketing moment smarter with Salesforce CDP.\" style=\"\"><\/a><\/p>\n\n\n\n<p><a href=\"http:\/\/www.salesforce.com\/in\/blog\/assets\/infographics\/happy-customers-higher-revenue-how-knowing-your-customers-can-boost-businesses-growth.html\" target=\"_blank\" rel=\"noreferrer noopener\">For details on this infographic, please click here.<\/a><\/p>\n\n\n\n<p>2020 was the year that separated customer-centric businesses from those that failed to keep pace with changing customer demands. <a href=\"https:\/\/www.salesforce.com\/in\/products\/marketing-cloud\/customer-data-platform\/\" target=\"_blank\" rel=\"noopener\">Salesforce CDP<\/a> can help you create a unified customer view across teams and channels to drive higher engagement with deeper insights into their behaviour and preferences. With an easy-to-use interface and <a href=\"\/in\/resources\/guides\/role-of-ai-in-marketing\/\">AI-driven insights<\/a>, you can build strong, one-on-one relationships with each customer and enable data-driven decision-making at every step of your growth journey.<\/p>\n\n\n\n<p><i>Click <a href=\"https:\/\/www.salesforce.com\/in\/form\/demo\/salesforce-cdp-demo\/\" target=\"_blank\" rel=\"noopener\">here<\/a> to catch Salesforce CDP in action and see for yourself how it can transform the way your company connects with every customer.<\/i> <span id=\"authorRoot\" path=\"\/content\/blogs\/in\/en\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Find out how Customer data platforms, like Salesforce CDP, can help businesses interact meaningfully and grow with a customer-centric approach.<\/p>\n","protected":false},"author":1,"featured_media":7655,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"86b8296abe6f4592855b3f584965713c","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[551],"sf_content_type":[],"coauthors":[554],"class_list":["post-7657","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-customer-engagement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Happy Customers = Higher Revenue: How Knowing your Customers Can Boost Growth - Salesforce<\/title>\n<meta name=\"description\" content=\"Find out how Customer data platforms, like Salesforce CDP, can help businesses interact meaningfully and grow with a 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