{"id":8750,"date":"2022-03-17T07:31:00","date_gmt":"2023-06-06T07:31:41","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=8750"},"modified":"2023-09-01T01:02:53","modified_gmt":"2023-09-01T01:02:53","slug":"5-manufacturing-trailblazers-success-stories","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/blog\/5-manufacturing-trailblazers-success-stories\/","title":{"rendered":"These 5 Manufacturing Trailblazers Are Acing Customer Satisfaction and Growth"},"content":{"rendered":"\n<p>India\u2019s manufacturing sector has a lot going for it. A strong domestic market, a large pool of engineers, <a href=\"https:\/\/www.ibef.org\/industry\/manufacturing-sector-india.aspx\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">billions of dollars in foreign direct investments<\/a>, and supportive government policies like \u2018Make in India\u2019 and Product Linked Incentives (PLIs) have the potential to transform the country into a global manufacturing powerhouse.<\/p>\n\n\n\n<p><a href=\"https:\/\/www3.weforum.org\/docs\/WEF_Shifting_Global_Value_Chains_2021.pdf\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">WEF estimates<\/a> that India\u2019s manufacturing sector could contribute $500 billion in annual economic impact by 2030.<\/p>\n\n\n\n<p>That\u2019s huge. However, to get there, manufacturers will need to up their game, not just on the shop floor but also on the front lines. It\u2019s no longer enough to simply make a great product. You also have to be able to accurately forecast demand for it, optimise sales, collaborate seamlessly with channel partners, and respond rapidly to market shifts.<\/p>\n\n\n\n<p>Consumers, too, have evolved. They want to be engaged at a personal, real-time level. Many expect excellent after-sales service.<\/p>\n\n\n\n<p>How do you meet all these demands intelligently, quickly, and at scale?<\/p>\n\n\n\n<p>Find out in our new <a href=\"https:\/\/www.salesforce.com\/in\/form\/pdf\/mfg-customer-success-stories-ebook\/?d=7013y0000025zjQAAQ\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">ebook<\/a>, which highlights five manufacturing Trailblazers from India that have cracked the code on sales, service, and customer satisfaction. These inspiring companies are using Salesforce to set new standards for customer engagement, and accelerate growth like never before.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><span>Discover these stories<\/span><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Download your copy of the ebook <a href=\"https:\/\/www.salesforce.com\/in\/form\/pdf\/mfg-customer-success-stories-ebook\/?d=7013y0000025zjQAAQ\" target=\"_blank\" rel=\"noopener\">Meet 5 Manufacturing Trailblazers from India<\/a> today. <\/p>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/in\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/in\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/in\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p>Take the example of <b>Gemini Power Hydraulics<\/b> that has unified customer and product data in a single source of truth. This helps them get the best out of every customer interaction. They\u2019ve also automated sales and service processes, leading to a<b> 60% increase in sales team productivity, 10% reduction in sales cycles, and 10% boost in service team productivity<\/b>.<\/p>\n\n\n\n<p>Meanwhile, <b>Penna Cement<\/b> has empowered all sales officers with a consolidated customer view on their Salesforce mobile app. This helps them close more deals faster. The company also runs a dealer loyalty scheme program on Salesforce which helps them incentivise and reward dealers, masons, and other influencers who help drive sales.<\/p>\n\n\n\n<p>Initiatives like these have resulted in a <b>15% increase in sales volumes, 21% increase in operational efficiency, and 15% growth in dealer and influencer networks<\/b>.<\/p>\n\n\n\n<p>Other stories featured in the ebook describe how:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Unimark<\/b> increased service team productivity by 25% while reducing billing cycles by 15 days<\/li>\n\n\n\n<li><b>Saint-Gobain Glass<\/b> saw a 2x increase in sales meetings recorded on Salesforce<\/li>\n\n\n\n<li><b>Cosmo Films<\/b> saw a 7-8% improvement in lead conversion rates, 20% improvement in sales outreach, and 25% reduction in case resolution time<\/li>\n<\/ul>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><span>Discover these stories <\/span> <\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Download your copy of the ebook <a href=\"https:\/\/www.salesforce.com\/in\/form\/pdf\/mfg-customer-success-stories-ebook\/?d=7013y0000025zjQAAQ\" target=\"_blank\" rel=\"noreferrer noopener\">Meet 5 Manufacturing Trailblazers from India<\/a> today. <\/p>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/in\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/in\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/in\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Explore the success stories of five manufacturing customer Trailblazers that are using Salesforce to delight customers and accelerate growth.<\/p>\n","protected":false},"author":1,"featured_media":8749,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"37248eb347094c95aab41ad0087d5348","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[555,788],"sf_content_type":[],"coauthors":[586],"class_list":["post-8750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-digital-transformation","sf_topic-manufacturing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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