{"id":8865,"date":"2021-08-20T07:33:00","date_gmt":"2023-06-06T07:33:41","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=8865"},"modified":"2023-06-16T01:37:09","modified_gmt":"2023-06-16T01:37:09","slug":"bridging-the-digital-skills-gap-in-apac","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/blog\/bridging-the-digital-skills-gap-in-apac\/","title":{"rendered":"Bridging the Digital Skills Gap in APAC"},"content":{"rendered":"\n<p>The COVID pandemic has drastically accelerated digital transformation. Everything we do\u2014from work and play, to communication, commerce, and consumption\u2014has been transformed by digital technologies.<\/p>\n\n\n\n<p>In the Fourth Industrial Revolution, technology can unlock tremendous value for our societies. But it can also reinforce and exacerbate challenges \u2014unless we commit ourselves to upskilling the workforce, and the critical first step towards upskilling in the digital age is to bridge the digital skills gap.<\/p>\n\n\n\n<p>According to a recent <a href=\"https:\/\/www.salesforce.com\/in\/resources\/research-reports\/digital-skills-india-2021\/\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">Salesforce-YouGov report<\/a>, 93% of managers in India believe that COVID-19 has accelerated the need for digital skills in their organisation. However, the same proportion of managers also believe that there are barriers to acquiring digital skills.<\/p>\n\n\n\n<p>To gain some insights on how to overcome these barriers, Salesforce recently hosted a panel discussion on \u2018Bridging the digital skills gap in the Asia Pacific region\u2019, featuring industry thought leaders and government experts from the Asia-Pacific region, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ved Mani Tiwari \u2013 COO, National Skill Development Corporation (NSDC), India<\/li>\n\n\n\n<li>Patrick Kidd \u2013 CEO, Digital Skills Organisation, Australia<\/li>\n\n\n\n<li>Terence Chia \u2013 Cluster Director, Human Capital Cluster, Digital Industry and Talent Group, Infocomm Media Development Authority (IMDA), Singapore<\/li>\n\n\n\n<li>William Sim \u2013 VP, Trailhead Academy (APAC), Salesforce<\/li>\n<\/ul>\n\n\n\n<p>Here are a few key takeaways from the session that are particularly relevant to India.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"digital-skills-are-now-survival-skills\"><span>Digital skills are now survival skills <\/span> <\/h2>\n\n\n\n<p>The digital skills gap was traditionally seen through the lens of economic opportunities. If you were digitally savvy, you were likely to get a better job and a better income. But since the pandemic, digital skills have become essential. From finding hospital beds and oxygen for loved ones, to signing up for life-saving vaccines\u2014being digitally connected has made all the difference.<\/p>\n\n\n\n<p>In business as well, companies that were quick to embrace digital transformation and remote work were able to recover faster, and emerge stronger from the pandemic.<\/p>\n\n\n\n<p>As long as COVID-19 is around, disruptions to work will continue. So, we must find ways to disaggregate our value chains, and determine which jobs can be done remotely.<\/p>\n\n\n\n<p>The next step is to empower more people to deliver their services remotely through digital. This will require innovative thinking. We\u2019ve already made big strides in areas such as contactless payments\u2014even the local vegetable cart vendor can now transact remotely through digital payment apps.<\/p>\n\n\n\n<p>But what\u2019s most critical is digital access. Governments must ensure that everyone has reliable internet connectivity and an affordable digital device. Only then can we begin to close the digital gap.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span>\u201c<\/span>If every individual has a smartphone and an internet connection wherever they are, we will leapfrog this difficult period.\u201d<\/p>\n<cite>Ved Mani Tiwari<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Bridging%20the%20Digital%20Skills%20Gap%20in%20APAC\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Bridging%20the%20Digital%20Skills%20Gap%20in%20APAC&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Bridging the Digital Skills Gap in APAC\" https:\/\/www.salesforce.com\/in\/blog\/bridging-the-digital-skills-gap-in-apac\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"the-supply-of-digital-skills-must-match-the-demand\"><span>The supply of digital skills must match the demand <\/span> <\/h2>\n\n\n\n<p>The good news is that there\u2019s plenty of demand for digital skills. The Salesforce economy alone is expected to enable the creation of <a href=\"https:\/\/www.salesforce.com\/content\/dam\/web\/en_us\/www\/documents\/reports\/idc-salesforce-economy-report.pdf\" target=\"_blank\" rel=\"noopener\">5,48,000 direct jobs and 13,62,400 indirect jobs in India<\/a> between 2019 and 2024.<\/p>\n\n\n\n<p>To fill these jobs, we need skilled people. That\u2019s why <a href=\"https:\/\/trailhead.salesforce.com\/en\/\" target=\"_blank\" rel=\"noopener\">Salesforce Trailhead<\/a> is taking the initiative to empower students and aspiring professionals with the in-demand digital skills that will set them up for a successful career.<\/p>\n\n\n\n<p>Salesforce strongly believes that access to quality training shouldn\u2019t be based on your propensity to pay for it, but simply your propensity to learn. Therefore, all Trailhead courses are available for free. All you need is an internet connection.<\/p>\n\n\n\n<p>Trailhead also works with not-for-profit organisations and universities across India to ensure that students have equal access to digital skilling programs in tier 2 and tier 3 cities.<\/p>\n\n\n\n<p>Our end goal isn\u2019t just to train or upskill individuals, but to place them within our global ecosystem of customers and partners. It\u2019s a win-win for everyone. Aspirants can connect to exciting job opportunities within the Salesforce economy. Meanwhile, our customers and partners gain access to a talent pool of qualified Salesforce professionals.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cThrough our digital skilling programs, we want people to achieve better jobs, better living standards, and a better future.\u201d<\/p>\n<cite>William Sim<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Bridging%20the%20Digital%20Skills%20Gap%20in%20APAC\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Bridging%20the%20Digital%20Skills%20Gap%20in%20APAC&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Bridging the Digital Skills Gap in APAC\" https:\/\/www.salesforce.com\/in\/blog\/bridging-the-digital-skills-gap-in-apac\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"both-public-and-private-sectors-have-a-role-to-play\"><span>Both public and private sectors have a role to play <\/span> <\/h2>\n\n\n\n<p>Solving the digital skills challenge requires the collective efforts of governments, businesses, and NGOs.<\/p>\n\n\n\n<p>In 2008, India\u2019s Ministry of Finance set up the National Skill Development Corporation (NSDC) as a public-private partnership entity. Today, NSDC, working under the aegis of the Ministry of Skill Development &amp; Entrepreneurship, has incubated various models of training and skill development. NSDC\u2019s \u2018Skill India\u2019 portal enables anyone to sign up for skills training, identify a suitable course, locate the nearest training centre, get certified, and find employment opportunities.<\/p>\n\n\n\n<p>But this is just the beginning. We need to create the right public-private forums where companies can voice their challenges, concerns, and solutions around digital skilling. They need to feel confident that the government\u2019s skilling programs are up-to-date with industry demands and digital requirements.<\/p>\n\n\n\n<p>Governments would also do well to provide attractive incentives for digital skilling initiatives. In fact, <a href=\"https:\/\/www.salesforce.com\/in\/resources\/research-reports\/digital-skills-india-2021\/\" target=\"_blank\" rel=\"noopener\">57% of Indian managers<\/a> believe that the government needs to provide more support for small and regional businesses to embrace digital technology, and reskill\/transition their workforce.<\/p>\n\n\n\n<p>Businesses, in turn, must be willing to share information about digital technologies and skills, while working closely with governments to create positive impact. When everyone works together, we can achieve much more than any of us can do alone.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span>\u201c<\/span>Let\u2019s simplify, align, and collaborate. Then we can exert influence.\u201d<\/p>\n<cite>Patrick Kidd<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Bridging%20the%20Digital%20Skills%20Gap%20in%20APAC\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Bridging%20the%20Digital%20Skills%20Gap%20in%20APAC&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Bridging the Digital Skills Gap in APAC\" https:\/\/www.salesforce.com\/in\/blog\/bridging-the-digital-skills-gap-in-apac\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading has-large-font-size\" id=\"digital-skills-development-must-be-holistic\"><span>Digital skills development must be holistic <\/span> <\/h2>\n\n\n\n<p>In the digital age, hard technical skills like software programming, data science, and web\/ app development will continue to be important. But as AI and automation take over more tasks, soft skills will become more sought after. These include the ability to think critically, communicate well, adapt quickly to challenges, and drive creative solutions.<\/p>\n\n\n\n<p>The successful digital professionals of the future will need both hard and soft skills to do their best work and access the best opportunities. That calls for a holistic approach to digital skills training.<\/p>\n\n\n\n<p>Digital now pervades every industry\u2014including those that were traditionally non-tech. Even skills training is benefiting from digital technologies. During the pandemic, when face-to-face training was impossible, augmented and virtual reality tools helped many professionals upskill remotely, improve hand-eye coordination, and adapt to an automated future.<\/p>\n\n\n\n<p>All of this goes to show that digital is the future. The faster we close the skills gap, the better positioned we will be to thrive in the Fourth Industrial Revolution.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span>\u201c<\/span>Let\u2019s see the gaps as opportunities to do good.\u201d<\/p>\n<cite>Terence Chia<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new 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class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Bridging%20the%20Digital%20Skills%20Gap%20in%20APAC&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fin%2Fblog%2Fbridging-the-digital-skills-gap-in-apac%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Bridging the Digital Skills Gap in APAC\" https:\/\/www.salesforce.com\/in\/blog\/bridging-the-digital-skills-gap-in-apac\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p><i>Download the <a href=\"https:\/\/www.salesforce.com\/in\/resources\/research-reports\/digital-skills-india-2021\/\" target=\"_blank\" rel=\"noopener\">Salesforce-YouGov Digital Skills India report<\/a> to access more insights on the current status and future outlook for India&#8217;s digital skills training.<\/i> <\/p>\n\n\n\n<p><span id=\"authorRoot\" path=\"\/content\/blogs\/in\/en\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how we can close the digital skills gap in the APAC region with these four insights from industry and government luminaries.<\/p>\n","protected":false},"author":1,"featured_media":8864,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"4402083c0d1a4f97afec7323dd45edee","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[582],"sf_content_type":[],"coauthors":[671],"class_list":["post-8865","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-future-of-work"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Bridging the 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