Desk.com

Desk.com

Customer support for small business

Customer support for small business

Desk.com

 
Standard
 
 
US$20

/ user / month
(billed annually)

Try for Free 

Case management

Multi-channel support

Automated workflow

Agent productivity tools

Self-service customer portal

Desk.com mobile app

Reports and analytics

Knowledge base

Team collaboration

40+ partner apps

 
Pro
 
MOST POPULAR
US$60

/ user / month
(billed annually)

Try for Free 

Includes all Standard
features PLUS

Desk Connect for Salesforce

CTI integration

Enhanced reporting

Multi-brand self-service

Native CSAT

Multi-lingual support

API integration

Web chat

 
Business Plus
 
 
US$100

/ user / month
(billed annually)

Try for Free 

Includes all Pro
features PLUS

Unlimited self-service portals

Custom roles and permissions

Canvas integrations

Desk.com embed

Dashboards

Unlimited page layouts

SSO/SAML

High volume case exports

Service Cloud

Enterprise
 
US$135

/ user / month
(billed annually)

Try for Free

Console for Service

Advanced case management

Enterprise analytics

Service entitlements

CTI Integration

Knowledge base*

Communities for Service*

Salesforce Identity

API integration

Developer sandbox

Mobile access

* Available for additional fee

See more from
Service Cloud

 
Download the full edition comparison chart. 
Whether you’re a small startup or a Fortune 500 company, customer service is an essential part of your business. With Desk.com and Service Cloud you get the flexibility and security you need to deliver consistently great service as you grow.

Start in just hours.

Get up and running fast with Desk.com’s out-of-the-box customer support tools. No expensive consultants or IT resources needed.

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