Service Cloud

Service Cloud

Complete CRM customer service solutions

Complete CRM customer service solutions

DESK.COM

 
Business Plus
 
 
US$125

/user/month*
(billed annually)

TRY FOR FREE

Includes all Pro features PLUS

Unlimited self-service portals

Custom roles and permissions

Canvas integrations

Desk.com embed

Dashboards

Unlimited page layouts

SSO/SAML

High volume case exports

 

See more from Desk.com

SERVICE CLOUD

 
Enterprise
 
MOST POPULAR
US$135

/user/month**
(billed annually)

TRY FOR FREE

Console for Service

Advanced case management

Enterprise analytics

Service contracts and entitlements

CTI Integration

Knowledge base **

Web chat **

Communities for Service **

Social Customer Service ***

Workflow and approvals

Call scripting

Case team collaboration

Integration via Web Services API

Developer sandbox

Offline access

Salesforce Identity

Sales workflow integration

Mobile access

 
Unlimited
 
 
US$260

/user/month**
(billed annually)

TRY FOR FREE

Includes all Enterprise features PLUS

Unlimited customisations

Unlimited custom apps

Multiple sandboxes

24/7 toll-free support

Unlimited access to 100+ admin services

Unlimited online training

Mobile customisation and administration

Additional data storage

BEST VALUE
Sales and Service Cloud bundle pricing — over $600 in value
Performance Edition
US$300

/user/month*
(billed annually)

TRY FOR FREE

Fully integrated sales and service platform, including all Unlimited features PLUS

Single console view for
Inside Sales

Access to new contacts
and accounts

Auto data cleansing

Goals, coaching, and
rewards for teams

Integrated knowledge
base

Live Web chat

Additional sandboxes

Additional data storage

TRY FOR FREE

* All per user products require an annual contract.

** Available for an additional fee.

*** Available as a downloadable application via the AppExchange.

* All per user products require an annual contract.

** Available for an additional fee.

*** Available as a downloadable application via the AppExchange.

Download the full edition comparison chart. 

Questions? Our reps have answers.

You don’t learn everything in life by reading a manual. Sometimes it helps to get a helping hand. If you have questions about products, implementation, integration, or anything else, give us a call. Our highly trained reps are standing by, ready with answers.

Contact us

Questions? Our reps have answers.
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